Returns & Exchanges
At Woodandhearts, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure the product remains protected during transit.
Ship the Items
Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing